HR Student Assistant April 2019 - August 2019

UC Berkeley Regional Services - Professional Schools HR Department

Conducted entry, update and audit of 12,000 student, staff & faculty employee records using Berkeley’s HCM software (Oracle Peoplesoft)

Processed and resolved HR case tickets; assisting HR Business Partners with clients’ requests and concerns

Ensured clients’ hiring requests are in accordance with campus HR policy and California State Law

Klesis Marketing Intern January 2019 - May 2019

• Conducted troubleshooting and analysed issues impacting user experience for around 600 weekly visitors
• Generated engaging and relevant content for website to increase website traffic, resulting in a 45% increase in users since project implementation
• Analysed user engagement trend and traffic flow using Google Analytics for project strategies evaluation

Communications Assistant April 2018 - July 2018

Communicated complex technical and business processes changes to 31,000 UC Berkeley employees, managers and stakeholders regarding rollout of the new HR HCM software, Oracle Peoplesoft

Developed team collaboration platform for 20 team members and improved internal communication using Atlassian Confluence, HTML and CSS

Collaborated with business, functional and technical teams to create infographics and synthesise information on various communication platforms (Confluence Spaces & UCPath Berkeley website)

Disabled Students Program Office Assistant February 2017- June 2017

Actively communicated and worked with professors and students to arrange testing accommodations

Handled administrative work regarding appointment scheduling and data entry

Created, maintained, delivered and properly disposed of confidential records and instructional materials.

Managed 150 scheduling requests and conflict issues per week by communicating with professors and students